Office Manager- General Guide

If you are currently on the newest platform and have Office Manager user scope on the web portal ( and would like more information on managing the web portal please see the attached document and videos. 

Through this portal you can manage the configuration of your account, calls, routes, users, voicemail passwords, auto attendants, music on hold, etc.

Please note that permissions for Office Manager should be enabled by our support team, and are the highest permissions available for users. 

If you have any questions, please contact our support team at 786-718-1820 option 1, or create a support ticket by sending an email to 


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