Basic User- General Guide

This guide is intended for users with Basic User scope using the newest platform. To access this portal go to This portal is linked to your extension number and shares the same credentials as ActiveDial Mobile application (Not ActiveDial Desktop). 

Please see the attached guide.

If you have any questions, please contact our support team at 786-718-1820 option 1, or create a support ticket by sending an email to 

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