Configuration Portal/Control Panel Help
This section is meant for users on the newest platform. Please be aware not all features are included on all plan tiers. To see the plan tiers please see our website activepbx.com/plans. To know your plan tier please contact our billing department at 786-718-1820 option 3.
- Identifying your Primary Phone
- Office Manager- General Guide
- User Scope Types
- Managing Users
- Conference Bridges
- Auto Attendant Management
- Auto Attendants- Setting Up Greetings
- Call Queue Configuration
- Timeframes
- Music On Hold
- Inventory
- Call History
- Answering Rules
- Call Forwarding from Call Queues
- Phones
- Contacts
- Call Monitoring
- Office Manager- User Level Management
- Call Center Reporting Guide
- ActiveDial Web Phone
- Attendant Console