Configuration Portal/Control Panel Help
This section is meant for users on the newest platform. Please be aware not all features are included on all plan tiers. To see the plan tiers please see our website activepbx.com/plans. To know your plan tier please contact our billing department at 786-718-1820 option 3.
- General User Guide
- User Scope Types
- Managing Users
- Conference Bridges
- Auto Attendant Management
- Auto Attendants- Setting Up Greetings
- Call Queue Configuration
- Timeframes
- Music On Hold
- Inventory
- Call History
- Answering Rules
- Call Forwarding from Call Queues
- Phones
- Contacts
- Call Monitoring
- Office Managers- Account Level
- Call Center Reporting Guide
- Web Phone
- Attendant Console