Configuration Portal/Control Panel Help
This section is meant for users on the newest platform. Please be aware not all features are included on all plan tiers. To see the plan tiers please see our website activepbx.com/plans. To know your plan tier please contact our billing department at 786-718-1820 option 3.
- ActiveDial Web Phone
- Answering Rules
- Attendant Console
- Auto Attendant Management
- Auto Attendants- Setting Up Greetings
- Basic User- General Guide
- Call Center Guide
- Call Forwarding from Call Queues
- Call History
- Call Monitoring
- Call Queue Configuration
- Conference Bridges
- Contacts
- How Can I Configure Call Center Report Emails?
- Identifying your Primary Phone
- Inventory
- Managing Users
- Music On Hold
- Office Manager- General Guide
- Office Manager- User Level Management
- On-Demand Call Recording
- Phones
- Timeframes
- User Scope Types